Bike Shop Service Manager
Posted by Campus Cycles on 02/28/2022
Job Basics
Industry Sector: Bike
Job Categories: Retail - Management- Staff
Company Type: Accessories, Apparel/SoftGoods, HardGoods/Equipment, Nutrition, Retailer, Retail
State: CO
City: Denver
Country: United States
Required Experience: 3 - 5 years
Job Type: Full Time
Salary: $44K-$50K
Required to Relocate:
Required to Travel:
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Dept. manager. & primary service advisor, integrating sales & service experience, while holding team accountable for delivering Campus Cycles signature hospitality. Great communicator and leader who knows how to get the best out of your colleagues.
Train team, engage with customers to recommend the right service at the right time, manage & control service costs, keep service orders organized, ensure a clean, efficient department and take an active lead in ensuring the right bikes are built & delivered to the sales floor & customers. Excellent communication skills are a must, as you will manage all communication from Service Department to customers & write more than 50% of work orders for the shop.
What you’ll bring to the team
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way—even on the toughest, busiest days
Great leadership skills & ability to motivate staff.
Ability to plan effectively & stay a step ahead of shop needs
3+ years bicycle service center experience
Commitment to delivering the best possible experience for every customer
Proactively staying up to date on industry changes/trends
About Campus Cycles
"Big enough to have what you need, small enough to rememnber your name!"
Campus Cycles is a locally owned, locally managed neighborhood bike shop that's been a fixture here in the Denver area for almost 40 years! We are a Trek retail partner store that provides top tier service and support to every customer.
