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Supervisor, Quality Control - Ammo


Posted by SIG SAUER on 12/02/2021

Job Basics

Industry Sector: Hunting/Shooting, Outdoor

Job Categories: Management, Manufacturing

Company Type: Recreation

State: AR

City: Jacksonville

Country: United States

Required Experience: 3 - 5 years

Job Type: Full Time


Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

Supervisor, Quality Control - Ammo

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, and training.   For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision.   Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens.  Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy.  Headquartered in Newington, New Hampshire, SIG SAUER’s workforce is located across eight locations in the United States. The tremendous growth of SIG SAUER has fueled outstanding opportunities for experienced professionals to join our team. 
Position Summary:
The Quality Supervisor will report directly to the Quality Control Manager, coordinates department activities and special projects. Directs staff in at location in accordance with good measuring practice using all inspection tools, WI’s and Visual Aids. He or she will organize department work flow to meet production supports needs. Recommends equipment needs to facilitate inspection activities.  Establishes processes to stream line work flow and inspection methods. Assist in maintaining WI’s and Control Plans to correlate to process or part changes. Working with R&D Engineers to create WI’s for processes on testing new products. In this position expedient communication with the Quality Control Manager, QC Inspectors, QE’s and Management team is critical. This person will also be an active inspector as scheduling requires.  Responsible for efficient first article inspection/problem resolution.  Applies experience to perform root cause analysis and corrective action. Maintains and updates all Deviations/Waivers for area of responsibility. Responsible for all inventory of weapons in the armory including Government Furnished Equipment ensuring that the guns are kept in a clean condition and an accurate round count is kept on them. Communicate with suppliers through email or traveling to visit in person to eliminate any downtime caused by supplier’s components.

Job Duties & Responsibilities:
*Direct inspectors, coordinate department inspection activities to support production and shipping needs.
*Evaluate department processes. Recommend and coordinate needed changes based on process analysis to assistant production requirements and quality checks.
*Provides inspection activity for product through production cycle.
*Position inspectors to meet production and OSP inspection needs.
*Provide training to the inspectors when needed. Coach and provide development advice to staff.
*Will assist Management team with keeping all tooling, gaging, and working instructions up to date.
*Assist R&D Engineers to create WI’s for processes on testing new products.
*Directly supervises Quality Control Inspectors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
*Responsible for staff work assignments/rotation, employee training & back-up absent employees.  Recommends adjustments to staff among facilities to cover needs.
*Responsible to meet department productivity and quality goals.
*Seeks and acts upon ways to improve daily work processes to enhance quality, productivity, and satisfy customer needs and expectations; looks for cost reduction and service improvements; eliminates unnecessary or low priority work; initiates and encourages others to resolve impediments and act on improvement opportunities.
*Act as main communication point between inspectors/leads, operators and managers.
*Will identify problems and maintain constant communication with the Ammo Engineers and help finding the fix.
*Assist with 5s sustainment activities.
*Communicate directly with suppliers on issues in a professional manner.
*Responsible for inventory of serialized items in Armory
*Maintains and updates all Deviations/Waivers for area of responsibility.
*Other duties as assigned.

Education and/or Experience:
*3+ years of supervising experience
*Accomplished reading, writing, and math skills required.
*Proficient in using and training for all equipment used in Quality inspections.
*Proficient with using MS Word and Excel, as well as, Sig specific programs (e.g., Oracle, )
*Able to problem solve multiple issues at the same time

Working Conditions:
*Able to lift up to 25 pounds
*Must wear Personal Protective Equipment (PPE) which is required in designated areas.

SIG SAUER, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.


Headquartered in Newington, New Hampshire, SIG SAUER is an ISO 9001 certified company with over 2,000 employees. We are the largest member of a worldwide business group of firearms manufacturers that includes J.P. Sauer & Sohn and Blaser, Gmbh. in Germany. This global network of companies gives us a world-class firearms knowledge base, unparalleled design expertise, and extensive manufacturing capacity. It also enables us to respond quickly and effectively to changing market conditions and the needs of our military, law enforcement and commercial markets worldwide