The Bicycle Industry Jobs Marketplace

Service/Shop Manager


Posted by Pedal & Pour on 12/14/2021

Job Basics

Industry Sector: Bike

Job Categories: Management, Retail - Bike Mechanic - Ski Technician, Retail - Management- Staff

Company Type: Accessories, Apparel/SoftGoods, HardGoods/Equipment, Nutrition, Retailer

State: NV

City: Las Vegas

Country: United States

Required Experience: 3 - 5 years

Contact Name: David Calica

Business Phone: 7029923462

Job Type: Full Time

Salary: $45-60,000/year Based on Experience

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles

Job Description & Requirements

Job Description & Requirements

Pedal & Pour is one of the fastest growing neighborhood bike and coffee shops in Las Vegas that offers Full Service repairs, custom bike builds, a modern specialty coffee shop with daily pastry service, retail from some of the best brands in the industry, and a great environment for customers to enjoy spending time with the sport they love.  We are a small team of Mechanics and Baristas who are looking for a service department leader who is just as passionate as us who will help grow our service department and provide our community with an excellent and unique experience in the cycling industry.


We are looking for a skilled, experienced, and friendly individual to join our store management team! Being an employee at Pedal & Pour is a rich and fulfilling experience that will allow you to connect and interact with customers, co-workers, and the community in our open service concept that provides a 1 on 1 unique feel to talking about everything bikes and coffee.  You need to have a full skill set and solid history in bike builds, repair, suspension, wheels, and service. You’ll need to be motivated, supportive, and extremely detail oriented and passionate about the industry, regardless of what type of riding you do. You will also need to work well with, and lead a team of friendly and experienced bike mechanics. Everything you do and how you present yourself should exceed our, and our clients expectations. 


Position: Service Department/Store  Manager

Employment Type: Full-time, Year-round



  • A strong bike building, repair, suspension, wheel building, and service writing background required, minimum of 3-5 years.

  • Minimum of 2 years in a management position.

  • Must be authorized to work in the United States.

  • Minimum of High School Diploma, Associate degree or above preferred. Bike industry training is a plus.

  • This job requires the ability to lift up to 50 pounds and be able to be on your feet for prolonged periods of time. 

  • Full-time is 40-45 hours per week, and must be available on weekends. 

  • Love of Coffee is a plus

Summary of Duties:

  • Works directly with Owners to manage the day to day operations of the Service department and make sure parts and shop consumables are well stocked and repairs are completed in a timely manner

  • Assists in buying decisions and makes recommendations on retail and bike ordering to maintain a successful business.

  • Supporting and leading the Service team through mentoring, communication and fostering a spirit of teamwork, trust, accountability, and strong customer service.

  • Assess and repair all types of bikes confidently and efficiently including road mountain city and e-bikes. 

  • Complete all repairs within a timely manner and ensure the team is completing repairs in a timely manner

  • Ability and willingness to fill in for other roles as needed. Service Writing and Sales or retail bikes and accessories will be required for this role.

  • Maintain a clean and organized work area.

  • Maintain a safe work environment.

  • Provide input on/help establish store policies and procedures as the service department and team grows.

  • Ability to partake in managers/staff/service meetings and events.

  • Ability to/willingness to attend and host community events and group rides.

*A more comprehensive list of major and minor duties will be presented during interviews* 


We offer competitive pay and benefits. This position is based in Las Vegas, NV.

  • Salary DOE

  • Health Insurance

  • Paid Time Off

  • Paid Sick Leave

  • Paid Training

  • Product Discounts/Industry purchase

  • Free Coffee drinks and discount on food and beverage while on shift

Pedal & Pour provides equal employment opportunity to all persons without regard to race, color, national origin, religion, sex, sexual orientation, gender, age, disability, veteran or marital status, genetic information or any other characteristic protected by law.

Please send your resume and cover letter to

About Pedal & Pour

Pedal & pour is a neighborhood bike shop and cafe located in south Summerlin just 20 minutes away from the hustle and bustle of the Las Vegas Strip.  We strive to provide the community with great bikes and service, a friendly feel, and we have a full service coffee shop for customers to relax and enjoy drinks and pastry while out on a ride or just hanging out in the neighborhood.  We are located close to world class singletrack, beautiful scenic canyon or desert road riding, and great neighborhood bike lanes and parks.