Outfitter
Posted by Zion Adventures on 03/30/2022
Job Basics
Industry Sector: Action, Bike, Outdoor
Job Categories: Outdoor Education, Outfitter- Adventure Travel Staff, Retail - Sales
Company Type: Gym/Outfitter, HardGoods/Equipment, Recreation, Service, TravelandTourism
State: UT
City: Springdale
Country: United States
Required Experience: 0 - 1 year
Job Type: Full Time
Salary: $15/hour
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 50+ miles
Job Description & Requirements
People focused, outdoor enthusiasts. The Outfitting Staff of Zion Adventures forms the backbone of our business operations. Outfitters work inside and play outside; they go canyoneering, hike, climb, and bike to understand Zion and all it has to offer. Hundreds of Park visitors stop by each day seeking assistance in making the most of their time here. It is the Outfitter’s responsibility to help them leave Zion Adventures with an empowering sense of direction. Outfitters prepare visitors to hike the Zion Narrows, answer questions about our services, maintain the vast amounts of equipment we send out each day, and perform other crucial tasks that help visitors have memorable experiences.
Starting Wage:
$15/hour
Qualifications:
Required:
Minimum of 18 years of age
Desire to help people, specifically help them have fun visits and stay safe
Professional and responsible attitude when working with clients
Willingness to learn and teach
Strong spoken and written communication skills
Ability to work in a team-oriented environment
Sense of humor. Can make work fun and/or funny in positive ways
Works and stay on-task with minimal supervision
Applies problem-solving skills
Preferred:
Familiarity with computer programs such as Word or Excel. Previous experience with Mac is helpful.
Outstanding work ethic
Commitment to serving others
Strong attention to detail
Enjoys creating order in chaotic environments
Ability to take initiative
Responsibilities:
Answering visitor questions
Outfitting customers for the Narrows
Answering the phone and replying to emails
Booking guided trips and shuttle reservations
Checking in, cleaning, and repairing gear
Checking out customers at the cash register
Helping connect clients with guided trips and other Zion activities
Offering expertise on local recreation opportunities and logistics
Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time
Informing customers about retail products in the store
Managing product inventory on our retail floor
Facilitating meaningful, helpful, intelligent, and pleasant conversations with customers
Attending staff meetings outside the work day (approx. 1 per month)
Dates of Employment:
March 1st - November 28th & May 1st - September 5th
Schedule is determined by shop demand as well as other positions you might work, such as a shuttle driver. As a result, you may work 4 days during some weeks, but will most often work 5 days. Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.
There is year-round outfitting available for several staff members. Some stay to outfit part-time or work on seasonal projects.
About Zion Adventures
Since 1996 we have been Zion National Park's premiere outfitters, educators, and guides - helping visitors experience Zion like no one else can. We embrace the opportunity to connect visitors with adventure in the area which extends to many realms. This includes guided trips in canyoneering, rock climbing, biking, and hiking. Our rental and retail store specializes in equipping visitors with anything they may need to better enjoy the area from friendly knowledgable staff. We rent equipment for the Zion Narrows as well as other slot canyon adventures requiring specialized cold water equipment and help assist bicyclists with bike rentals, and information to enjoy the park on two wheels. We are passionate about providing an exceptional level of service to others and strive for excellence in everything that we do.
