Tech Rep

Posted by Stan's NoTubes on 01/14/2022

Job Basics

Industry Sector: Bike

Job Categories: Tech Rep

Company Type: HardGoods/Equipment

State: PA

City: State College

Country:

Required Experience: 1 - 3 years

Job Type: Full Time

Salary: $40,000-$50,000/year

Required to Relocate: Yes

Required to Travel: Yes

Employee May Telecommute: No

Job Seeker Must Live Within: 50+ miles

Job Description & Requirements

Stan’s NoTubes Job Vacancy

 

Job Title: Tech Rep

Events such as races, festivals, expos, and clinics have always been a large part of what we do at Stan’s NoTubes. These events act as outreach to the cycling community and set us apart from other companies, proving that Stan’s NoTubes is involved in the sport and supports our products, customers, and athletes. Events are a critical opportunity for the brand to interact with our end users, and the Tech Rep position is therefore the public face of the Stan’s NoTubes brand at such events.

 

Position Purpose:

The purpose of the Tech Rep is to provide expertise, support, and education at events in the cycling community. The Tech Rep will plan for future events as well as provide customer service support when in the office.

 

Tech Rep Job Responsibilities

 Transport equipment and marketing materials to event

Provide technical support for event attendees

Promote Stan’s products in line with marketing goals

 Educate dealers and end users regarding tubeless technology in general and Stan's product specifics

Identify opportunities to expand reach and visibility

 Collaborate with sales and marketing teams on schedule and staffing

Compile regular reports on event trends and in-field service

 Schedule and promote tech clinics with dealers

Manage van-based inventory (displays, spare parts, promotional items)

Staff the tech and service phone, email, and live chat when not traveling

Manage vehicle maintenance, including scheduling service

 

Required Qualifications:

·        High School Diploma or GED

·        Passion for the outdoors

·        Motivated, self-starter

·        Experience with bicycle service and maintenance

·        Knowledge of Stan’s NoTubes products and mission

·        Technical aptitude, mechanical experience, and willingness to learn new things

·        Ability to lift 50+ pounds

·        Ability to stand for extended periods

·        Valid US driver's license and clean driving record

·        Ability to drive for extended periods of time

·        Familiarity with MS Office and Google G-Suite applications

·        Strong verbal communication skills and demonstrated customer service or product support skills

·        Ability to foster friendly, fun, and engaging face-to-face interactions with individuals and groups in a fast-paced environment

·        Ability to travel domestically, primarily East Coast to Mid-west, 50-75% of the time

·        1-3 Years’ Experience

 

Preferred Qualifications:

·        Experience with Asana or similar project management application

           Excellent written communication skills

         Excellent organizational skills

 

Job Type:

Full Time (40 hours per week)
Pay Rate and Type:

Salaried Position; $40,000-$50,000 per year
Location:

State College, PA

Required to Relocate:

Yes

Remote Work Allowed:

No
Company Benefits Offered:

Health/Dental/Vision Insurance

Traditional and Roth 401(k) with employer contribution

Profit Sharing Plan

Paid holidays, paid sick leave, and paid vacation

 

Stan’s NoTubes is an Equal Opportunity Employer and is committed to a policy of Equal Employment Opportunity with respect to all applicants for employment.

About Stan's NoTubes

Today, riders and racers around the world rely on the tubeless technology Stan developed, and our sealant has been honored as one of the most important innovations in the history of cycling. “The First Name in Tubeless” is more than just marketing to us. It’s who we are.  We also continue to push the development of high-performance tubeless systems for road bikes, offering both carbon fiber and aluminum rims specially designed to handle the higher pressures of tubeless road tires.

Our newest asymmetric rim designs took years to develop, and bring Stan's legendary ease of inflation and reliability to offset rims that allow for stronger overall wheel builds and in most cases a single spoke length for both front and rear wheels. By focusing on details like this, we continue to improve tubeless performance for all riders.