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International Inside Sales Specialist


Posted by Pivot Cycles on 02/19/2024

Job Basics

Industry Sector: Bike, Outdoor

Job Categories: Sales - Company Rep & Support, Sales - Inside - Product & Reservations

Company Type: HardGoods/Equipment

State: AZ

City: Tempe

Country: United States

Required Experience: 3 - 5 years

Job Type: Full Time


Required to Relocate: Yes

Required to Travel: Yes

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

The International Inside Sales Specialist will report to the International Sales Manager and be responsible for ensuring continued growth of international sales by working with overseas distributors to write new orders, implement the annual sales program, and identify new sales opportunities.  This position maybe be required to travel internationally 4-6 weeks per year.  Primary responsibilities will include prospecting for new orders, managing key accounts, onboarding new distributors, and keeping the international sales team apprised of progress toward the monthly sales goals. 


       Communicate requirements and incentives to the international distributor network

       Identify opportunities via monitoring credit reports and open stock

       Routine communication with key markets to understand challenges, opportunities, and strategies needed to help them grow

       Onboard new distributors to help them understand their benefits and obligations

       Onboard new internal staff with training in processes, relationships, and effective strategies

       Create and maintain SOP documents to ensure standardized knowledge base amongst the international sales team

       Build and maintain customer profiles through Hubspot CRM system

       Monitor adherence to the annual Sales Program

       Coordinate in-person logistics during customer visits and in-house events

       Enter orders and send confirmations

       Maintain and distribute backorder reports on a monthly basis

       Assist the International Sales Coordinator with warehouse liaising


   3+ years international sales experience in the outdoor industry

   College degree

   Excellent writing and verbal communication skills for emails and calls to foreign countries

   Thorough understanding of MS Excel

   Excellent organizational skills

   Experience with MS Great Plains or similar ERP

   Experience with Hubspot or similar CRM

   Flexible schedule that allows for off-hours phone calls and emails

   Capable of working against tight deadlines

   Valid passport for occasional international travel


Driven by our core value of “Welcoming,” Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.

Please send your resume and cover letter to  We look forward to hearing from you!

About Pivot Cycles

Pivot was founded with a relentlessly simple mission; to build better bikes. We accomplish this mission by hiring the most passionate people and cultivating a work environment where initiative is rewarded and creativity thrives.

Our headquarters are based in the beautiful desert city of Tempe, AZ, and centrally located in the Phoenix metro area. In addition to year-round riding, Phoenix boasts hundreds of miles of legendary mountain bike trails and interconnected canal paths for commuting. Showers and bike storage are available at the office, so nothing stands between you and your morning commute besides the snooze button on your alarm.

Pivot Cycles offers benefits to full-time employees, including a top-notch health care package, a company-matched 401k, paid time off, paid sick leave and killer employee purchase program. Our employees are a fun, close-knit group that loves group rides and spending time out on the trails!