The Bicycle Industry Jobs Marketplace

Land Sport Operations Supervisor


Posted by U.S. National Whitewater Center on 03/19/2024

Job Basics

Industry Sector: Outdoor

Job Categories: Operations

Company Type: Recreation

State: NC

City: Charlotte


Required Experience:

Job Type: Full Time


Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

The Land Sport Operations Supervisor at the Whitewater Center (Whitewater) assists in leading the team of front-line staff responsible for assisting and guiding guests through the Whitewater Center’s land-based activities. The ability to train and coach staff is critical to the success of this role, as is effective problem solving and strategic thinking. The Land Sport Operations Supervisor is an on-site, full-time, benefits eligible position that reports to the Land Sport Operations Manager. 


  • Responsible for daily operations of all Land Sports activities alongside other Supervisors/Assistant Managers.
  • Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
  • Ensure that the team maintains high safety standards and provides for excellent guest experience.
  • Involvement in basic maintenance and inspections of all activity equipment and structures.
  • Maintain up-to-date skill sets and abilities in all Land areas and provide field support as necessary.
  • Other duties as assigned.


  • Strong understanding of operational systems for low/high challenge courses and climbing walls.
  • Strong leadership and public speaking skills.
  • Ability to effectively supervise a team.
  • Self-motivated, adaptable, and focused on the guest experience.
  • Current First Aid and CPR certification.
  • Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

  • A degree in Commercial Recreation, Outdoor Education, or related field.

Physical Demands

  • Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
  • Must be able to lift and carry at least 75 pounds. 
  • Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
  • Must be able to safely self-transport over uneven terrain or in a confined space.
  • Must be able to work in shared spaces with other employees and customers.
  • All positions as Whitewater require employees to report and work onsite at Whitewater locations.


  • Access to Whitewater Center's pass activities
  • Staff discount program and pro deals
  • Health, Dental, Vision, FSA
  • 401K
  • Paid Time Off

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater 

 Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

 Legal Disclosures 

 The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.


About U.S. National Whitewater Center

The Whitewater Center is currently comprised of over 1,300 acres of protected land offering 50 miles of trail and access to the Catawba River and Long Creek.  The Center’s goal is to continue to increase the size of these protected lands and promote even greater access through land acquisition and natural resource management. Whether you visit to ride 50 miles of single-track trail or simply enjoy eating a meal by the whitewater course, we are certain that you will meet new people and connect with old friends in a shared experience outside.